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Thursday, November 21, 2013

The Holiday Season

It's that time of year again to cook that perfect Thanksgiving dinner, shop for that perfect Christmas gift, listen to your favorite holiday song, and cuddle up with a great holiday movie. It's that time of year that so many love. The most wonderful time of all. But for some, this time of year is hard, a struggle to make ends meet and an effort to turn a frown into a smile. For some it's a time that brings weariness instead of cheer. But know that you are not alone. Life has ups and downs, twists, and loops, and truly more tracks than any  high-speed train or 100 mile an hour rollercoaster could withstand. But in the end its all still the same: IT STOPS, AND WE GET OFF. We get off and we move forward without them. Sometimes we have to look at this time of year in a more deeper light. Magic does happen...sometimes the light fades, but the light is still lit. So take out that old bag of half-working Christmas lights, and those ancient reindeers, and dear old sleeping Saint Nick and light up a child's eyes when they walk past your home, and your heart will light up too.
 Remember, it is us grownups that lose sight of the season...never the children. Happy Holiday and just know that whatever it is your going through that keeps that beautiful smile turned down...its just like this season: it will end. There's more to life than things that cost. There's always the ones that don't that means so much more at the end.


Thursday, November 14, 2013

Where's the Customer Service?

For the last week I have been dealing with some lousy phone customer service. I won't get into who they were; at least not yet. I'm not out to bash anyone, but whatever happened to the days of professional practice? That do include being polite, right?  Well, I've been through it these last few days, and to top it off...what is to be delivered to me , has still not arrived, although through my tracking the item, waiting on for a week, running from the back of the house to the front, in anticipation of the item....the tracking message now tells me my still not delivered item has been delivered.  WHAT!!!!  And the untrained customer service, tells me hold on!  For forty-five minutes...and I held on like an idiot!  ARE YOU SERIOUS!!!!!   This is so ridiculous it's funny...

so, am I being over the top, or am I justified in my frustration?